Engagement Tip # 13 – Act On Feedback

January brings with it the promise of a new year, a clean slate and a fresh start; which makes it a perfect time to take stock of what lies ahead and what’s possible. A wise professor once asked: “How can we know where we’re going if we don’t understand where we’ve been?” Taking stock allows us to do just that – to consider where we’ve been and what we’ve accomplished so that we create goals that are aspiring and aligned with where we want to go.

Life is lived at warp speed today and it’s easy to spend all your energies in reaction mode, doing what needs to be done and forget about your most important goals.  But at what cost?  When you’re too busy living you lose yourself in the process.  It's time to step back, reflect and plan more intentionally for what’s next.  By taking stock you can:

  1. Look at what’s working well in your life and build on it.
  2. Identify what needs attention in different aspects of your life.
  3. Understand what values and principles guide your life and work.
  4. Understand the challenges that keep getting the way.
  5. Learn to draw on your inner strengths and wisdom.

This month give yourself the gift of time and take stock of your life to see what emerges. You’ll amaze yourself with all that you’ve accomplished and what’s working well.  You’ll gain clarity on what you need to pay more attention to.  These exercises will give you a great start on creating goals that are important to you now.


Dianne is a business and life coach and author of a new book: If There Are No Limits… A guide to living with passion, purpose and possibilities. For more information, visit
When leaders ask employees for feedback, whatever method they use, malady an expectation is created that there will be action taken as a result of the feedback. Once the feedback is given, buy three things need to happen to show that the feedback was heard and acted upon.

  1. Take time to absorb the feedback, even if it’s hard to hear. Consider how this feedback fits within the context of your team and organization and how it can be addressed.  More often than not, there is something you can do.
  2. Express gratitude for the feedback and make a commitment that you will take action.  Be candid about what feedback is actionable and what feedback cannot be addressed due to decisions that have been made or policies that cannot be changed.
  3. Ask for clarification and find out what’s at the core of the issue. Involve employees in finding solutions. Admitting that you need their help will strengthen the bonds and employees will feel they’ve been heard. Then take action.

Written by

Dianne Gaudet is a certified Coach who is passionate about helping her clients manage the dynamics of continual life transitions as they reach new heights of personal and professional success. Helping Boomers create rich and inspired lifestyle plans for the retirement life they want is one of her greatest joys. Dianne is the author of a new book, If There Are No Limits... A guide to living with passion, purpose and possibilities. She is also a motivational speaker, teacher and world traveller.