Engagement Tip # 29 – Deal With Performance Issues As They Happen
Oh how managers hate the dreaded performance review. But in all my years as a human resources professional, price I have never understood the rationale behind waiting until performance review time to tell employees that their performance is not up to par. Employees are thrown off guard and naturally they react. Managers then feel the need to defend the review. This is the hard way to do reviews. A better way is to deal with issues as they arise. When issues are dealt with promptly, the discussion is more relevant and employees understand what they need to do to improve. They can make the necessary adjustments. Use formal performance review time to have valuable discussions about overall performance, career goals and to give two-way feedback. With overbooked schedules and looming deadlines, managers don’t always have the luxury of having heart to heart discussions with their employees. Use review time as an opportunity to engage in meaningful discussions that ultimately lead to higher productivity and happier employees.